Policy
Return Policy
Straightforward returns within the testing period listed on your product.
Testing period
Products listed with a testing warranty can be returned within that period — commonly 10 days from delivery. Please test the item as soon as it arrives so any issue can be reported inside the window.
Condition of returned items
- The product must be returned in the same condition it was received
- Include all accessories, brackets, cables and packaging supplied
- Serial numbers and any seals must match and be intact
What may void eligibility
- Physical damage or burn damage
- Bent pins, broken PCIe connectors or damaged ports
- Tampering, disassembly or unauthorised modification
- Damage caused by incorrect installation or unstable power
Demonstration policy
This website is a demonstration catalogue only. Nothing listed here is for sale and no orders are accepted, so no returns apply.