Policy

Return Policy

Straightforward returns within the testing period listed on your product.

Testing period

Products listed with a testing warranty can be returned within that period — commonly 10 days from delivery. Please test the item as soon as it arrives so any issue can be reported inside the window.

Condition of returned items

  • The product must be returned in the same condition it was received
  • Include all accessories, brackets, cables and packaging supplied
  • Serial numbers and any seals must match and be intact

What may void eligibility

  • Physical damage or burn damage
  • Bent pins, broken PCIe connectors or damaged ports
  • Tampering, disassembly or unauthorised modification
  • Damage caused by incorrect installation or unstable power

Demonstration policy

This website is a demonstration catalogue only. Nothing listed here is for sale and no orders are accepted, so no returns apply.